Privacy Policy for PHM Apps
Last Updated: 29 October 2024
1. Introduction
PHM Apps("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
Personal Information: When you register on our app or make a purchase, we collect information such as your name, email address, phone number, and billing information.
Device Information: We collect information about the device you use to access our app, such as IP address, operating system, and device model, for diagnostic and service improvement purposes.
Usage Data: We collect data on how you interact with our app, such as the pages visited, features used, and time spent on the app.
3. How We Use Your Information
We may use your information to:
Provide, manage, and improve our app and services.
Process your orders and manage your account.
Respond to your inquiries and provide customer support.
Analyze app usage to improve our offerings.
Send you promotional communications, which you may opt out of at any time.
Comply with legal obligations or requests from authorities.
4. Disclosure of Your Information
We may share your information:
With Service Providers: Trusted third parties who help us operate and improve our services, such as payment processors or customer support partners.
For Legal Reasons: If required to comply with applicable laws, regulations, or legal requests.
For Business Transfers: In case of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Under Malaysian law, you have the right to:
Access your personal data held by us.
Correct inaccuracies in your data.
Withdraw consent to data processing (though this may affect our ability to provide certain services).
Request deletion of your data under certain conditions.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Children’s Privacy
Our app is not intended for use by children under the age of 18 without parental consent. We do not knowingly collect data from minors.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Malaysia. Where this occurs, we ensure that adequate protection measures are in place to safeguard your personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective when posted in the app, and continued use of our app indicates acceptance of any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PENAWAR HERBAL MEDICINE SDN BHD
NO.29 JALAN SENA 1
TAMAN RINTING
81750 MASAI, JOHOR
MALAYSIA
+607-3877891